We aim to ensure customer satisfaction, but due to the nature of our products, the following policy applies:

Exchanges

• Exchanges are only accepted in case of:

• Damaged items
• Incorrect item received

• Requests must be made within 48 hours of receiving the order.

• Product must be unused, unwashed, and in original condition with tags intact.

Returns

• We do not offer refunds unless the item received is damaged or incorrect.

• Sale or discounted items are non-returnable and non-exchangeable.

How to Request an Exchange

Please contact us via:

• WhatsApp / Email

• Order number

• Clear images of the issue

Once approved, our team will guide you through the exchange process.